Frequently Asked Questions

Great question! We are located at the new Midland Town Centre: 670 Balm Beach Road East in Midland Ontario. We are Unit 3 + 4.

We open our doors early at 6am for our first class of the day, and close our doors around 8pm after our last class. Our hours are governed around our studio class times. If you have any questions or require assistance you can certainly make an appointment with us outside of class times. 

We are sorry to hear about any hesitations you may have about attending a new studio or gym. At NBF, you can expect a friendly, clean, and welcoming environment. We have a retail store that serves as our main entrance and two studio rooms once you are inside. Our group fitness classes are non competitive. Even though your energy is present in a group fitness atmosphere, we encourage you to place an emphasis on your "self". This means that we provide a safe environment for you and experienced coaches to guide you through the proper regressions and progressions during the class. Our mission is to make sure you leave feeling accomplished, and that you did the best you could have, when your best was needed!  

For all our classes we require a 12 hour notice or you will lose your pass/ be charged our $10 late fee. 

We have an online registration process for our classes. You can register for them through the link provided on the website, or download the No Borders Fitness app off of your app store on your phone. 

5 days up to 30 minutes before class begins. 

Sorry to hear that, we understand things can come up. We have a 12 hour late cancelation policy, after this hour you will lose your pass or be charged a late fee of $10. Your accountability and you showing up is the most important to us. 

Yes, we have a changeroom with two washrooms, a shower, and hooks to hang up anything you do not need for class.  

Yes, INDOOR shoes are required. Barre and POUND you can be barefoot if you choose. 

Yes, you need SPD compatiable incdoor cycling shoes for the SpinHouse. We have shoes rentals, and, they are a first come first serve basis. 

Of Course! You can sign up for our newsletter and follow us on social media. We promote there! 

Class cards have a 6 month expiry on them from purchase date.

Right now our services are not transferable, however, we can help you find something that works for you if you are paired within your bubble (ex: mom + daughter) 

Excellent! You can reach our to POUND HQ about any POUND related questions or you can contact Rebecca Graham directly through here!