No Borders Fitness
  • HELLO
  • The Schedule
  • PRICING
  • THE NBF STORE
  • The spinhouse
  • Tools for Success
  • Contact
  • 1:1 Coaching
  • BLOG
  • FAQ's
  • More
    • HELLO
    • The Schedule
    • PRICING
    • THE NBF STORE
    • The spinhouse
    • Tools for Success
    • Contact
    • 1:1 Coaching
    • BLOG
    • FAQ's
No Borders Fitness
  • HELLO
  • The Schedule
  • PRICING
  • THE NBF STORE
  • The spinhouse
  • Tools for Success
  • Contact
  • 1:1 Coaching
  • BLOG
  • FAQ's

Frequently Asked Questions

Where are you located?

Great question! We are located at the new Midland Town Centre: 670 Balm Beach Road East in Midland Ontario. We are Unit 3 + 4.

What are your studio hours?

We open our doors early at 6am for our first class of the day, and close our doors around 8pm after our last class. Our hours are governed around our studio class times. If you have any questions or require assistance you can certainly make an appointment with us outside of class times. 

I am intimidated by the gym atmosphere. Any suggestions for me?

We are sorry to hear about any hesitations you may have about attending a new studio or gym. At NBF, you can expect a friendly, clean, and welcoming environment. We have a retail store that serves as our main entrance and two studio rooms once you are inside. Our group fitness classes are non competitive. Even though your energy is present in a group fitness atmosphere, we encourage you to place an emphasis on your "self". This means that we provide a safe environment for you and experienced coaches to guide you through the proper regressions and progressions during the class. Our mission is to make sure you leave feeling accomplished, and that you did the best you could have, when your best was needed!  

What is your late cancellation policy?

For all our classes we require a 12 hour notice or you will lose your pass/ be charged our $10 late fee. 

How do I register for classes?

We have an online registration process for our classes. You can register for them through the link provided on the website, or download the No Borders Fitness app off of your app store on your phone. 

How many days in advance can I register for a class?

5 days up to 30 minutes before class begins. 

What if I cannot attend the class I booked an appointment to?

Sorry to hear that, we understand things can come up. We have a 12 hour late cancelation policy, after this hour you will lose your pass or be charged a late fee of $10. Your accountability and you showing up is the most important to us. 

Do you have changerooms?

Yes, we have a changeroom with two washrooms, a shower, and hooks to hang up anything you do not need for class.  

Are shoes required?

Yes, INDOOR shoes are required. Barre and POUND you can be barefoot if you choose. 

I do not have cycling shoes. Do I need them?

Yes, you need SPD compatiable incdoor cycling shoes for the SpinHouse. We have shoes rentals, and, they are a first come first serve basis. 

Do you have membership sales and deals?

Of Course! You can sign up for our newsletter and follow us on social media. We promote there! 

Do class cards have an expiry on them?

Class cards have a 6 month expiry on them from purchase date.

Are my services transferable to another person?

Right now our services are not transferable, however, we can help you find something that works for you if you are paired within your bubble (ex: mom + daughter) 

I have a question about attending a CEC course as a fitness instructor, or attending the POUND course!

Excellent! You can reach our to POUND HQ about any POUND related questions or you can contact Rebecca Graham directly through here! 

No Borders Fitness

No Borders Fitness 670 Balm Beach Road East Unit 3 Midland Ontario L4R 0A9

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